Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Category: Learning

How to Add Page Banners

By Olivia Justice
November 21, 2016 Category • Page Banner, Modules, Virteom CMS, Learning

How to add a page banner in Virteom CMS Maybe you have been asking yourself How do I add a page banner in Virteom CMS. Well, look no further! In this article you will learn how to add a page banner in our custom CMS. Follow along with our step by step guide, showing you how to add page banners. First things first: Log In Go to yourwebsite.com/virteom and use your credentials to login. Zoom Navigating to the Page Banner module Once you are logged in, youll want to click on Manager to get into the behind the scenes editor. Click on Manager. Zoom Navigating Modules Once youre in the back-end editor, youll want to click on Modules in the left hand navigation. Zoom Modules Page Banners Once youre in the Modules section, youll be able to see all the modules installed on your website. In this case Zoom Adding a New Page Banner Once youre inside the Page Banner module in the Virteom CMS, youll want to click Add New page banner Zoom New

How to add an Employee to the Employees Module

By Olivia Justice
November 21, 2016 Category • Learning, Employees, Modules, Virteom CMS

How to add an employee to the Employees Module in Virteom CMS So, youve been wondering How do I add a team member or an employee to my Virteom powered website? or How do I add an employee to the employees module in Virteom? Well, youve come to the right place. In this article you will learn how to do just that. Follow along with this instructional guide and learn how to add employees to your teams page. As always, if you have any questions - feel free to reach out to a Virteom team member by utilizing our ticket system. Login to the Virteom CMS First and foremost, well need you to login to editor side of your website. To access the Virteom CMS, type in yourcompanyurl.com/virteom- Once youre here, youll use your login credientails. Navigating to the Modules Once youve logged in, click on Manager from the top Navigation. Zoom Navigation Modules In the right hand Navigation, youll click on Modules. Once you have accessed the (1) Modules page, youll see a list

How To Add Meta Data To Your Page

By Alana Haws
March 30, 2016 Category • Meta Data, Meta Descriptions, Virteom CMS, Learning

This post will teach your how to use the Virteom CMS to add Meta Data to your page. Meta Data includes Meta Descriptions and Meta Keywords. One great thing about the Virteom CMS is that adding Meta Data to your page within the CMS is extremely easy and user-friendly. Some CMS require you to be a rocket scientist to figure out how to add your meta data...making you download third-party plugins and whatnot....with the Virteom CMS its all built in, right on the page - super simple for even the novice content manager! Meta Description: This is an HTML and XHTML element that describes your page to search engines. This attribute plays a significant role in SEO rankings. Learn More About Meta Descriptions! Meta Keywords: These are a specific type of meta tag that appear in the HTML code of a Web page and help tell search engines what the topic of the page is. Use 10-20 words to describe your page. Learn More About Meta Keywords! Login to the CMS and navigate to the page youd like to update Click

Adding a Photo Gallery to your Website

By Dan Carbone
May 08, 2015 Category • Learning, PhotoGallery

Step 1: Create the Gallery Page First create the gallery page. You may want to start off by staging it in the Hidden section of the Virteom Platform. Click the plus sign next to the Hidden menu node. You can always move the page later by dragging it around. Give the Page a Name Give the page a name Select Photo Gallery off the page layout option Then click save Now Add Images to that Gallery Page Click on Manager on the top toolbar Click on Modules on the left toolbar Click on Photo Galleries under the modules section Add New Image At the top click Add New to add a new image Fill out a Label. This will become the alt tag. Select the page(s) that the image should show up on. This will only work if the page has a layout of Gallery from the previous step. The benefit here is you could allow an image to show up on multiple gallery pages if you wanted to. Browse for the large image. This would be the large image that appears if they click on the thumbnail. Once

Creating an Ad Landing Page in Virteom with Conversion Tracking

By Dan Carbone
February 12, 2015 Category • Learning

If you want to create a Ad landing page in Virteom that can be used to track Google Conversion, Bing Conversions or any other ad conversion, follow these instructions. 1. Login to your Virteom Platform Click on Navigation Click on Navigation at the top to add your landing page to the site. Put your Landing Page in the Hidden Section 1. Put your landing page int he Hidden section of your website. 2. Click the Plus sign next to the hidden menu to add a new page to that section. A Page Creation Dialogue Box Appears Once you click the Plus button a box will appear. Select that it will be Content Give you page a name Select the template layout type. If youve hired Virteom to create landing page templates for your site you will see them in the list below. Select the landing page template you want to use Check of the checkbox that you want to instantly edit the page after you hit Save Then Save the page. Edit your Landing Page Edit your landing page Click

Adding an Image to a Web Page in Virteom

By Dan Carbone
November 04, 2014 Category • Learning

This article will explain how to upload an image into your Virteom powered website. Login First login to your website. You should see the Virteom administration toolbar at the top. Then click on the page in your site you want to add the image to. Make Page Editable Make the page editable by: 1. Clicking on the Editor option on the top toolbar. 2. You should see an editable zone, this will have a dotted outline around it. In here you can add text and images to your website. Focus your Cursor Place your cursor inside the editable zone where you want the image to appear. Click on Add Image Icon Click on the add image icon. It will look like a little photo of a house and its next to the flag icon. This will open a new window. Image Properties Box After you click the icon this image properties box will show up. Now you need to browse for the image that you want to place on the page. Click the Browse Server button to browse for an image. File Browser Once

Viewing Your Daily Click Paths in Virteom

By Dan Carbone
November 03, 2014 Category • Learning, Statistics

This article shows you how to view the daily clicks of the users on the website. You can also access other statistics from the statistics window. Login to Virteom 1. Login to Virteom by going to your website and then typing /virteom after the domain name. For example if your website as example.com, to log into virteom you would type example.com/virteom in the browser window. 2. Then type in your username and password. 3. Click Login Click on Statistics Click on Manager at the top and then click on Statistics on the side menu. Click on Daily Leads Click on Daily Leads on the side menu to view the daily clicks of that have taken place that day. To view other statistical data click on the other reports on the side menu.

Managing Related Page Links on a Virteom Site

By Dan Carbone
October 23, 2014 Category • RelatedLinkManagement, Modules, TipsandTricks, VirteomCMS, Learning

How do you manage a menu system in your website that has related hyperlinks to different pages on your website per page? Its a bit harder than just having a menu that is the same on every page in the site. You have to be a bit more inventive in the approach. Virteom has a module that allows you to select certain hyperlinks that would show up in a menu based on the content on the page you are currently viewing. Lets walk you through that module and how you can use it to manage related content. Well use Magnets website to demonstrate the example. Looking at the Side Menu If we look at the side menu we can see it has 5 hyperlinks that go to 5 different pages. The owner of the website wants the flexibility that these would be different per page. On the next slide well show you the backend and how you can simply manage this sitewide. Log Into Virteom To manage those links on that side menu globally simply log into your Virteom and click on the Manager button on the top

Placing Google Conversion Code in Virteom

By Dan Carbone
July 25, 2014 Category • GoogleConversions, Learning

Log Into Google Adwords at https://adwords.google.com Click on Tools on the top menu Assuming you already have your Ad Groups created and your Ads in that group created along with your conversions you would simply click on the Tools option on the top menu. Click on Conversions Select your Conversion You may have many conversions in this list. Select the one you want to use. In our sample we only have one. Get the Code Conversion Tracking 1. Grab the google_conversion_id number 2. Grab the google_converstion_label string Place that Conversion Number and Label string in this code... div style=display:none; img height=1 width=1 style=border-style:none; alt= src=//www.googleadservices. com/pagead/conversion/974561955/?value=0amp;label= DXUQCJX7nAkQo8Xa0AMamp;guid=ONamp;script=0/ /div Then copy the above code to place into the Virteom platform... Log into Virteom to Place the Code Log into your Virteom admin. Click on the Forms button to

Managing Email Lists in Virteom Email Campaigns

By Dan Carbone
March 22, 2014 Category • Learning

Overview The video below demonstrates in depth, how you can manage your email lists for your Virteom based email campaigns. This video covers the following topics... Features Described in the Video Merging Lists - How to take one ore more email lists and merge them together. Deducting Lists - How to deduct one list from another. For example if you had a 1500 person list as potential registrants for your conference and you had 350 people registered, you could use this tool to deduct the registrants from the non registrants list in a matter of seconds rather than doing this manually. Create a List - After youve imported many members into the system it may become necessary to create new lists from the combined member population from all of the lists imported over time. This tool will allow you to do that. It will also allow you to add new customers that became your customers through the Virteom shopping cart and so on. Edit Lists - Gives you the ability to add and remove people from

How to Set Search Engine Page Ranking

By Mike Harries
October 29, 2013 Category • Learning, Search Engine Optimization

In Virteom you can simply set each page to be a certain rank of importance. Virteom will directly communicate with Google and tell Google and other search engines how important this page is to you and how often those search engines should come back and view those pages. This takes the guessing work out of the search engine and helps you drive a direct campaign with the search engines. Below are the instructions on managing your page rankings on a Virteom powered website. Opening the page options tab Upon logging in, click Editor in the Virteom Toolbar Find the tab on the left-hand side of the screen to expand the page options tab. Search Engine Page Ranking Click Search Engine Page Ranking to open this section. Adjust the page rank. Here are some guidelines on how to properly assign page rankings in our system. Page ranking ranges from 1.0 (highest importance) to 0.1 (least importance). You want only about 4-5 pages to rank at a 1.0. These pages should be the core aspects

Embedding a YouTube Video

By Mike Harries
September 13, 2013 Category • Learning, Content

Here is a text area where we want to add a YouTube Video. Click the content area in which you would like to add the YouTube video to. Edit Source Mode Paste the EXACT embed code from youtube. It is extremely important to get the full and exact code. Missing just one character will break your site. Inspect the link to YouTube. You need to add some text here. Just after the starting quotes, add the text http: This will change your code to be similar to the following: iframe width=560 height=315 src=http://www.youtube.com/embed/Z6XXrnr94fA frameborder=0 allowfullscreen/iframe Please note: In this example there are no other contents in our source. Your source view might contain HTML code. Editing source code in an improper way will have detrimental effects on your website.

Adding Product Descriptions from a Word Document

By Mike Harries
August 23, 2013 Category • Learning

Find the Paste from Word button When you copy from a text editor, a lot of times it will carry hidden, embedded styles along with it. Not only will the styles differ from normal text on your website, but they will break any web-based text editor. To work around this, we have a special button to paste from Word. Using this method is the safest way to bring text from any text editing software into your product description. First, click on the clipboard icon in the Navigation Bar Add your text in the box below Paste your content here. Click OK to continue. And you are done! These same steps can be re-used anywhere you see the editors toolbar, such as editing content pages as well as blog posts.

Adding a Downloadable Document to your Email Campaign

By Dan Carbone
August 16, 2013 Category • Email Campaigns, Learning

Open Your Email Campaign 1. Select Manager on the top toolbar 2. Select Email Campaigns from the side bar 3. Click Edit on your email campaign to open it Editing your campaign Add all the content of the campaign. Where you want to have a person click on a link to download a document simply add some words like Download Here as normal text. Create Download Link Now highlight the text you want to make a downloadable link. Use the Link Creation Tool With the text highlighted click on the link creation tool. Link Tool Opened Instead of making a hyperlink to a website you will be making a hyperlink to a document on the server. Click the Browse Server button. File Browser The file browser will open, either select a file that is already loaded to your file server or upload one by clicking on the Upload File button. Upload File Box The upload file box will appear. Click on the Browse File button to browse your personal computer for the file you

Managing Your Product Photos in Virteom eCommerce

By Dan Carbone
August 02, 2013 Category • Learning, ECommerce, Photo Management

Below are instructions on managing your shopping cart photos in Virteoms eCommerce platform. You can have up to 9 photos per product. This will allow you to have either one or multiple angles. If you are crafty you can even make it appear that the photos are rotating by adding each consecutive angle in a row. Edit a Photo or Add a New One If you see a photo that you need to replace, simple click on the button below it called, edit photo and... Replace a Photo Then click on Browse File to look for the new photo and then click Upload Now and it will replace it. Delete a Photo If you want to delete a product photo that is currently in that location just click on the delete icon in the lower right. Other Features of the photo manager Some other features of the photo manager include viewing the photo, saving the photo and rolling back the photo to a previous version.

Managing Your Products In the Virteom Shopping Cart

By Dan Carbone
July 24, 2013 Category • ECommerce, Learning, Virteom Platform

To download this tutorial, click here. If you are not familiar with Virteoms eCommerce capabilities below is a tutorial on how to manage your products in a Virteom powered site with the eCommerce plugins installed. Go to your Virteom Powered Site and login with your username and password. At the top of the site is a Virteom tool bar. Click on the Manager Click on the Store link Click on the Products link In the product manager you have 4 options... Edit the product and its details Add special pricing for a visitor on a product Add bulk pricing and pricing ranges per product Delete a product If you edit a product you can... Add a product name Add a part number Add a PO Number Add a primary photo for the product and 8 more product photos Add a description And if you scroll... If you scroll further down in the product manager you can... Add content for How It Works Add content for How To Use Add content, upload documents and link to

Adding and Editing Blog Posts

By Mike Harries
February 12, 2013 Category • Learning, Blog, Content

Add a New Blog Page Create a new page of type blog Find the Add Blog Page module under Blog in Website Tools Identify your new blog page Fill in your title and URL (similar to creating any new page) and click Add Blog Page Add content to your new page This process, as for any page, can take some time. Until you publish this page (in the following steps), users will not see this content. So feel free to write a draft! As always, remember to click save page when youre ready to save your content. Find and Save Blog Post Settings Pull out the left tab menu Whilte in edit mode, click on the tab in the left black margin of your page to pull out the left tab menu. Open the Blog tab Click Blog to open the Blog tab Publish the new Blog Entry Fill in the blog settings form The menu that appears will show whether your blog entry has yet been published and when it was (or is scheduled to be) published. It also consists of a form which sets

Using Version Control

By Mike Harries
February 05, 2013 Category • Learning, Pages

Virteom makes rolling back changes to your website incredibly easy. In the editor, simply use the sliding bar on the bottom of your screen. You will see the number of available versions that you can roll back, and can use the sliding bar to navigate through them. Virteom will store up to 50 versions of each page, creating a safety net in case you wish to change your design, or make accidental changes. The highest number is the most recent record. For example, you have five versions on a particular page. Lets say you want to reformat your page from version three, and try to branch out from the old layout. Simply navigate to this version, and begin making your changes. Once you hit save, it will be saved as record six. Q: Where do my other versions go if I do this? Wont I lose versions four and five? A: Do not worry. Your fourth and fifth versions are still saved and remain unchanged in case you wish to return to them at a later date. Q: Can I ever accidentally delete my pages version,

Controlling User Access

By Mike Harries
February 05, 2013 Category • User Access, Learning

With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Manager from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is a list of all of the web pages on your site. Again this user has access to edit all of the pages using the Editor

Editing On-Page Content

By Danni Bennett
December 28, 2012 Category • Learning, Content, Formatting, Links, Tables

Using Virteom, you can edit any of the body content of your pages. Generally speaking, this is the main content area on the page. In some cases there are multiple areas that can be edited, but that depends on your sites design and layout. There are two ways to make a page editable. Which you use depends on preference and if you are already viewing the page you want to edit. To make the current page editable To make the current page editable, you must be logged into Virteom. Then, while viewing the page you want to edit, click the Editor link in the Menu Bar. Each editable text area on the page will have a dotted line around it. You can click inside that editable area to work with it. To select a page to edit If you are not viewing the page you want to edit, you may click the Navigation link in the Menu Bar, find the page you want to edit within the Navigation window, and click its Edit (arrow) icon. The page will appear with a dotted line around the editable area(s),

Get In Touch
We Tweets
Virteom ©