Knowledge Base and Support
Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions.
If you need Immediate support CLICK HERE to email our customer support desk.
Author: Mike Harries
Embedding a YouTube Video
Do you have a marketing video youd like to add to your Virteom powered website? No worries, its a breeze to add new videos to any content region on your website. Thishow-toguide takes you through how to add a YouTube or Vimeo video to your Virteom Powered website. Keep reading to learn how to embed a video on your website: how to embed a video on rocketsites Login To Your Site To make edits to your websites, youll need to log-in first: Login to the back-end of your website by visiting (your URL.com)/virteom Enter your username Enter your password Click Login Navigate to the page youd like to embed a video on Once you log in, click on Site Pages or Navigation from the menu. Navigate to the page you would like to embed a Youtube or Vimeo video to. (Via Site Pages in the top toolbar or through your navigation) Click Editor from the top of yourtoolbar Click the content area in which you would like to add the YouTube video to. After clicking into the content region youd like
How to Set Search Engine Page Ranking
In Virteom you can simply set each page to be a certain rank of importance. Virteom will directly communicate with Google and tell Google and other search engines how important this page is to you and how often those search engines should come back and view those pages. This takes the guessing work out of the search engine and helps you drive a direct campaign with the search engines. Below are the instructions on managing your page rankings on a Virteom powered website. Opening the page options tab Upon logging in, click Editor in the Virteom Toolbar Find the tab on the left-hand side of the screen to expand the page options tab. Search Engine Page Ranking Click Search Engine Page Ranking to open this section. Adjust the page rank. Here are some guidelines on how to properly assign page rankings in our system. Page ranking ranges from 1.0 (highest importance) to 0.1 (least importance). You want only about 4-5 pages to rank at a 1.0. These pages should be the core aspects
Adding Product Descriptions from a Word Document
Find the Paste from Word button When you copy from a text editor, a lot of times it will carry hidden, embedded styles along with it. Not only will the styles differ from normal text on your website, but they will break any web-based text editor. To work around this, we have a special button to paste from Word. Using this method is the safest way to bring text from any text editing software into your product description. First, click on the clipboard icon in the Navigation Bar Add your text in the box below Paste your content here. Click OK to continue. And you are done! These same steps can be re-used anywhere you see the editors toolbar, such as editing content pages as well as blog posts.
Adding and Editing Blog Posts
Add a New Blog Page Create a new page of type blog Find the Add Blog Page module under Blog in Website Tools Identify your new blog page Fill in your title and URL (similar to creating any new page) and click Add Blog Page Add content to your new page This process, as for any page, can take some time. Until you publish this page (in the following steps), users will not see this content. So feel free to write a draft! As always, remember to click save page when youre ready to save your content. Find and Save Blog Post Settings Pull out the left tab menu Whilte in edit mode, click on the tab in the left black margin of your page to pull out the left tab menu. Open the Blog tab Click Blog to open the Blog tab Publish the new Blog Entry Fill in the blog settings form The menu that appears will show whether your blog entry has yet been published and when it was (or is scheduled to be) published. It also consists of a form which sets
Using Version Control
Virteom makes rolling back changes to your website incredibly easy. In the editor, simply use the sliding bar on the bottom of your screen. You will see the number of available versions that you can roll back, and can use the sliding bar to navigate through them. Virteom will store up to 50 versions of each page, creating a safety net in case you wish to change your design, or make accidental changes. The highest number is the most recent record. For example, you have five versions on a particular page. Lets say you want to reformat your page from version three, and try to branch out from the old layout. Simply navigate to this version, and begin making your changes. Once you hit save, it will be saved as record six. Q: Where do my other versions go if I do this? Wont I lose versions four and five? A: Do not worry. Your fourth and fifth versions are still saved and remain unchanged in case you wish to return to them at a later date. Q: Can I ever accidentally delete my pages version,
Category: Form Submissions
How to Check Your Form Submissions
Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to