Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Author: Olivia Justice

How to Create Private Pages with Virteom

By Olivia Justice
August 21, 2019 Category: How To

Sometimes you don't want everypage on your website accessible to the general public. That's why we offer the ability to create private pages that are only accessible to a designated user.

How to Add, Edit and Delete Photo Galleries Using PhotoGrid

By Olivia Justice
July 24, 2019 Category: Learning, Modules

How to Add, Edit and Delete Photos in the PhotoGrid Module Does your Virteom powered website have a photo gallery on it? Adding new photos to your gallery is really simple and even allows you to upload multiple images at one time. In this how-to article, we explain how to add new photos to the gallery, remove photos from a gallery, add captions and delete your photo gallery. Logging-In First things first, you must log-in to your Virteom powered website. You can do this by visiting your website and adding /virteom at the end. This will take you to the log-in screen for the site. Enter your email address in the email field Enter your password in the password field Click Login Navigate to the PhotoGrid Module Once youre logged-in you click Dashboard from the top gray editor menu. After clicking Dashboard use the left sidebar menu to navigate over to Modules. The module that handles gallery images is called PhotoGrid. Find PhotoGrid in the menu and click it. Now that you

Why Do My WordPress Plug-Ins Keep Changing?

By Olivia Justice
June 18, 2019 Category: WordPress

Plugin updates are the major drawback to running your own CMS via WordPress instead of using a managed service like Virteom for your CMS. At Virteom, we use our own custom built CMS called RocketSites.

How to Edit Your Website Footer

By Olivia Justice
May 07, 2019 Category: Modules, Learning, How To

So , what do you do if you need to update the footer on your RocketSite? Have no fear! With RocketSites, it's really easy to go in and make edits to the footer of your website all on your own.

Modifying Site Navigation

By Olivia Justice
January 28, 2019 Category: How To, Navigation, Menus

Want to change the order in which your navigation items appear? Want to remove or add a menu item? No worries, this is all possible within Virteom CMS. Rearranging menu items in virteom cms To start rearranging the order, your menu-items appear login to the back-end of your website. Login to the back-end of your website by visiting (yourdomain.com)/virteom Enter Email Enter Password Click Login Once you log in, click on Site Pages or Navigation from the menu. Once you arrive at your Navigation, youll notice the pages of your website have a distinct hierarchy. The pages on your site show in a tree layout - meaning the topmost item is the main menu item, and the pages that appear below it (indented) are children of the menu items. This, in turn, is used to determine how the navigation on your website will appear. For example, if you have a menu on your website that looks like this: the corresponding navigation in Virteom would look like this: In this example, Services is

How To Enable/Disable Products in Virteom CMS

By Olivia Justice
January 21, 2019 Category: Learning, ECommerce

Do you have a product that you do not currently wish to offer your clients in your Virteom shopping cart? We can help! Follow along with this how-to guide to start enabling or disabling products.

Adding an External Link to Your Navigation

By Olivia Justice
August 17, 2018 Category: Navigation, Pages

In this how-to article, we'll go over how to link to external web pages in your navigation and how to link to documents.

How do I change my password?

By Olivia Justice
July 17, 2018 Category: How To

If you need to change your password in Virteom CMS (or Rocketsites 1.0) follow the directions outlined below: Log-in with your current credentials Visit your website/virteom to log-in to the back-end of your website and enter your current credentials: Navigate to Member Management After you log-in: Rocket Sites 1.0 -- Choose Dashboard from the top navigation Virteom CMS -- Choose Manager from the top navigation From the left-hand menu Choose Members Find Your Name / Account Once you are on the members page, search for your name (or locate it on the page) and click Edit Change your Password Now that you are on your member page: 1. Update your password by typing a new password in the Password box 2. Click Save Your Password is now updated! If you need any further assistance, please send a request in to our help desk!

How to use the Redirect Module

By Olivia Justice
October 11, 2017 Category: Modules

In Virteom CMS you are unable to change the URL of a page. Why? Because you're SEO is at risk. In this how-to guide we explain how to add redirects to your website.

Improving your SEO in Virteom CMS

By Olivia Justice
September 29, 2017 Category: Search Engine Optimization, How To, Learning

Your appearance on search engines is effected by things that are managed behind the scenes. Your meta tags, meta descriptions and browser titles are all easy to edit in Virteom's CMS!

How to Add a Button Style to Your Webpage

By Olivia Justice
September 13, 2017 Category: Buttons

This how to guide gives you everything you need to know to add button styles like the ones that are already on your site...

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to

How to Resize Images for Responsive

By Olivia Justice
March 24, 2017 Category: How To, Image Resize

Is your website powered by Virteom CMS? Do your images look good on your laptop but not on your 4k monitor? Are your pictures a good size on desktop but become oversized or deformed on a mobile device? More than likely youre using pixels to set the dimensions of your photos, but is that the best way? This article will explain how you should be sizing the images on your Virteom powered website so that they look good across all devices. As you make edits and additions to the pages of your website you find yourself adding images to support your content. Typically, the size of your image is too large for your page and with the popup picture below you set dimensions of your image using pixels: Setting your images dimensions using pixels is what makes your image stretch on your cell phone or from one screen to another. You dont want to use pixels to set the dimensions of your images. For example: Here we have a picture of a tablet: Once we add it into the image uploader we see the width

How to Use the Sidebar Menu

By Olivia Justice
February 13, 2017 Category: Sidebar Menu, Page Information

Does your Virteom powered website have a sidebar menu? Do you need to know how to edit, delete or add links to the sidebar menu? This How To guide gives you step by step instructions.

How to Add, Edit and Delete Info Boxes

By Olivia Justice
February 09, 2017 Category: How To, Info Boxes, Modules

Do you need to add, edit or delete an info box on your Virteom powered website? This how to article gives step by step direction on exactly that! Follow along!

How to Add, Edit and Delete CTAs From Your Website

By Olivia Justice
February 08, 2017 Category: CTAs, Call To Actions Module, Call To Action, Modules

How to add, edit and delete CTAs from your Website Driving traffic to your website is great. But you cant always reap the benefits of all that traffic without adding a call to action to your page. What is a call to action? It is an image or instruction that drives the visitor to take action. Maybe it is to take them to a landing page that drives them to fill out a form, to sign up for your services or to download your whitepaper. In some cases, a call to action could just invite the user to take a look at some of the other services you have to offer. Almost every page on your website needs a call to action. It gives the page purpose while also supplying your visitor with information. So, now youre wondering - how do I add a call to action to my Virteom powered website? Well, its easy! Follow this guideline, and well get you in action in no time. Log-in to Your Virteom Powered Website Obviously, youll need to sign into the back-end of you website to add a CTA to your page: Go

How to Change the Page Layout on Your Website

By Olivia Justice
February 08, 2017 Category: Page Layout

Does the content on your page need a different layout? Do you like another page layout on your website but have no idea how to use it? Have you created a new page but dont know how to choose a new page layout? No worries. This article shows you the easy steps on how to change the page layout in your Virteom powered website. Log-in to your Virteom Powered Website First things first, youll need to log in - of course - by going to yourwebsite.com/virteom Navigate to your Navigation Once youve logged in, on the top black bar, click on Navigation Access the page you wish to change the layout for From here, youll see your entire sitemap broken down into sections. These are all the pages that exist on your website. Well want to access the page you want to change the layout for. Scroll through the list (or use [Ctrl + F] to find and search the name]) of the page youre looking for. Once youve found it in the list click on the Edit icon next to its name in the Navigation. Changing

How to Edit a Blog Post After It Has Been Published

By Olivia Justice
February 02, 2017 Category: How To, Blogs

Do you need to edit a blog after you've already published it on your Virteom powered website? This how to article explains how to update your blog with easy steps.

How to Add Page Banners

By Olivia Justice
November 21, 2016 Category: Page Banner, Modules, Virteom CMS, Learning

In this article you will learn how to add page banners using Virteom CMS.

How to add an Employee to the Employees Module

By Olivia Justice
November 21, 2016 Category: Learning, Employees, Modules, Virteom CMS

In this article you will learn how to add an employee to the employees module in Virteom CMS.

Category: Statistics

Viewing Your Daily Click Paths in Virteom

By Dan Carbone
November 03, 2014 Category: Learning, Statistics

This article shows you how to view the daily clicks of the users on the website. You can also access other statistics from the statistics window. Login to Virteom 1. Login to Virteom by going to your website and then typing /virteom after the domain name. For example if your website as example.com, to log into virteom you would type example.com/virteom in the browser window. 2. Then type in your username and password. 3. Click Login Click on Statistics Click on Manager at the top and then click on Statistics on the side menu. Click on Daily Leads Click on Daily Leads on the side menu to view the daily clicks of that have taken place that day. To view other statistical data click on the other reports on the side menu.