Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Author: Virteom

Why Do I Need to Clear My Cache?

By Virteom
June 18, 2018 Category: Clear Cache

If you have owned a computer for any length of time you likely have experienced the dread of internet slow down. If it gets bad enough that you need to reach out for technical support one of the first things that they will tell you to try is to clear your browser cache. But what does clearing your cache even do? Why does it help? What is Your Browser Cache? Your cache is the name for a portion of your hard drive that is dedicated to storing browser files that your browser determines it may need to use again. Web pages are packed with information, and this information is stored in dozens, hundreds and sometimes thousands of files for just one site. Your browser will cache portions of the page for you so in future visits load times are quicker, improving your overall internet experience. Why Should I Clear my Cache? Your browser will store things like files, CSS styles, JavaScript scripts, images, and other multimedia content. That is why when youre working with a web development firm

Controlling User Access

By Virteom
October 05, 2017 Category: User Access, Learning

With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Dashboard (or Manager) from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. You can also search for a members name using the Search field. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Editing Access and Permissions Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is

Category: Images

How to Add Images to Your Website

By Dan Carbone
November 20, 2012 Category: Images, Image Upload, On Page Editing

Are you wondering how to add images to the Virteom CMS? Read this how-to article and get tips and tricks on how to add photos to your webpages.