Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Author: Virteom

Why Does My Website Look Different in Different Browsers?

By Virteom
August 02, 2018 Category: Responsive

If you have ever wondered why your website looks different in different browsers, you dont have to worry that youre going crazy. There is a legitimate reason why your website may look off in different browsers, likeInternet Explorer. Read on to learn why this happens. Why Does my Website Look Different in internet explorer? Websites are made up of a set of instructions spoken in a web code language, most often HTML or CSS. Often, different browsers interpret code languages differently, which results in different interpretations. Here are some ways this issue affects your website: Browser Default Settings: When a browser reads the code behind your website, it translates the information in the default settings. For instance, Safari and Chrome have different default fonts, which means the font on your site changes when viewed in these browsers. For example,Safari defaults to the Helvetica familyand Microsofts Internet Explorer defaults to the Arial font family. Default issues are

Why Do I Need to Clear My Cache?

By Virteom
June 18, 2018 Category: Clear Cache

If you have owned a computer for any length of time you likely have experienced the dread of internet slow down. If it gets bad enough that you need to reach out for technical support one of the first things that they will tell you to try is to clear your browser cache. But what does clearing your cache even do? Why does it help? What is Your Browser Cache? Your cache is the name for a portion of your hard drive that is dedicated to storing browser files that your browser determines it may need to use again. Web pages are packed with information, and this information is stored in dozens, hundreds and sometimes thousands of files for just one site. Your browser will cache portions of the page for you so in future visits load times are quicker, improving your overall internet experience. Why Should I Clear my Cache? Your browser will store things like files, CSS styles, JavaScript scripts, images and other multimedia content. That is why when youre working with a web development firm

Controlling User Access

By Virteom
October 05, 2017 Category: User Access, Learning

With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Dashboard (or Manager) from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. You can also search for a members name using the Search field. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Editing Access and Permissions Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is

Category: Virteom CMS

How to Add Page Banners

By Olivia Justice
November 21, 2016 Category: Page Banner, Modules, Virteom CMS, Learning

How to add a page banner in Virteom CMS Maybe you have been asking yourself How do I add a page banner in Virteom CMS. Well, look no further! In this article you will learn how to add a page banner in our custom CMS. Follow along with our step by step guide, showing you how to add page banners. First things first: Log In Go to yourwebsite.com/virteom and use your credentials to login. Zoom Navigating to the Page Banner module Once you are logged in, youll want to click on Manager to get into the behind the scenes editor. Click on Manager. Zoom Navigating Modules Once youre in the back-end editor, youll want to click on Modules in the left hand navigation. Zoom Modules Page Banners Once youre in the Modules section, youll be able to see all the modules installed on your website. In this case Zoom Adding a New Page Banner Once youre inside the Page Banner module in the Virteom CMS, youll want to click Add New page banner Zoom New

How to add an Employee to the Employees Module

By Olivia Justice
November 21, 2016 Category: Learning, Employees, Modules, Virteom CMS

How to add an employee to the Employees Module in Virteom CMS So, youve been wondering How do I add a team member or an employee to my Virteom powered website? or How do I add an employee to the employees module in Virteom? Well, youve come to the right place. In this article you will learn how to do just that. Follow along with this instructional guide and learn how to add employees to your teams page. As always, if you have any questions - feel free to reach out to a Virteom team member by utilizing our ticket system. Login to the Virteom CMS First and foremost, well need you to login to editor side of your website. To access the Virteom CMS, type in yourcompanyurl.com/virteom- Once youre here, youll use your login credientails. Navigating to the Modules Once youve logged in, click on Manager from the top Navigation. Zoom Navigation Modules In the right hand Navigation, youll click on Modules. Once you have accessed the (1) Modules page, youll see a list

Add A Form To Your Site

By Alana Haws
April 15, 2016 Category: Forms, Lead Generation, Virteom Cms, Editable Zones

How to Add a Form to your Site Youre interested in adding a form to one or more of your pages. Thats great! adding a form to your site is a great way to obtain contact information for potential and current customers. It also serves as another avenue for people to ask questions about your products and services. It can be a great way to generate leads, and with the Virteom CMS it is extremely easy to put a form within any editable zone on your site. Here are all the steps you need! And of course, if you have any questions please do not hesitate to reach out to our team! Were here to assist you! Login to the CMS Click on Manager Zoom Click on Forms on the left hand side Zoom Click Add New to create a new form Zoom Create your Form 1. Name your form 2. Select the pages youd like it to show up on. You can choose multiple pages; however, the form can only be placed into one specific editable zone [each page can have up to 20 zones, and the zones are numbered

How To Add Meta Data To Your Page

By Alana Haws
March 30, 2016 Category: Meta Data, Meta Descriptions, Virteom CMS, Learning

This post will teach your how to use the Virteom CMS to add Meta Data to your page. Meta Data includes Meta Descriptions and Meta Keywords. One great thing about the Virteom CMS is that adding Meta Data to your page within the CMS is extremely easy and user-friendly. Some CMS require you to be a rocket scientist to figure out how to add your meta data...making you download third-party plugins and whatnot....with the Virteom CMS its all built in, right on the page - super simple for even the novice content manager! Meta Description: This is an HTML and XHTML element that describes your page to search engines. This attribute plays a significant role in SEO rankings. Learn More About Meta Descriptions! Meta Keywords: These are a specific type of meta tag that appear in the HTML code of a Web page and help tell search engines what the topic of the page is. Use 10-20 words to describe your page. Learn More About Meta Keywords! Login to the CMS and navigate to the page youd like to update Click