Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Author: Virteom

Why Does My Website Look Different in Different Browsers?

By Virteom
August 02, 2018 Category: Responsive

If you have ever wondered why your website looks different in different browsers, you dont have to worry that youre going crazy. There is a legitimate reason why your website may look off in different browsers, likeInternet Explorer. Read on to learn why this happens. Why Does my Website Look Different in internet explorer? Websites are made up of a set of instructions spoken in a web code language, most often HTML or CSS. Often, different browsers interpret code languages differently, which results in different interpretations. Here are some ways this issue affects your website: Browser Default Settings: When a browser reads the code behind your website, it translates the information in the default settings. For instance, Safari and Chrome have different default fonts, which means the font on your site changes when viewed in these browsers. For example,Safari defaults to the Helvetica familyand Microsofts Internet Explorer defaults to the Arial font family. Default issues are

Why Do I Need to Clear My Cache?

By Virteom
June 18, 2018 Category: Clear Cache

If you have owned a computer for any length of time you likely have experienced the dread of internet slow down. If it gets bad enough that you need to reach out for technical support one of the first things that they will tell you to try is to clear your browser cache. But what does clearing your cache even do? Why does it help? What is Your Browser Cache? Your cache is the name for a portion of your hard drive that is dedicated to storing browser files that your browser determines it may need to use again. Web pages are packed with information, and this information is stored in dozens, hundreds and sometimes thousands of files for just one site. Your browser will cache portions of the page for you so in future visits load times are quicker, improving your overall internet experience. Why Should I Clear my Cache? Your browser will store things like files, CSS styles, JavaScript scripts, images and other multimedia content. That is why when youre working with a web development firm

Controlling User Access

By Virteom
October 05, 2017 Category: User Access, Learning

With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Dashboard (or Manager) from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. You can also search for a members name using the Search field. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Editing Access and Permissions Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is

Category: Rotation

How to Update Your Image Rotation

By Alana Haws
March 09, 2016 Category: Virteom, CMS, Image, Rotator, Rotation, Banner

You have a great image rotation on your sites homepages, its got awesome imagery, text, and even links somewhere. But some time has past and you have some new content for it. So you think to yourself, Self....what the heck do I do now? This is how you edit your rotator using the Virteom CMS! Login to the CMS by going to your site name.com/virteom Welcome to Virteom 8 - hello Click on Manager at the top Click on Modules on the left Click on Home Rotation Here is a list of all the Images that show up on your rotator Click Edit on the one youd like to change the information for. This opens the editor for that specific image Here you can edit: Label: The title of the banner image Display Order: Where in the line of images should it display? This one shows up seventh. Link to Page: Do you want this image to be clickable and go to a page? Image Itself: Upload a new image if youd like. Tile Background Color: Only some sites use this! So if yours doesnt

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