Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Month: August 2013

Adding Product Descriptions from a Word Document

By Mike Harries
August 23, 2013 Category: Learning

Find the Paste from Word button When you copy from a text editor, a lot of times it will carry hidden, embedded styles along with it. Not only will the styles differ from normal text on your website, but they will break any web-based text editor. To work around this, we have a special button to paste from Word. Using this method is the safest way to bring text from any text editing software into your product description. First, click on the clipboard icon in the Navigation Bar Add your text in the box below Paste your content here. Click OK to continue. And you are done! These same steps can be re-used anywhere you see the editors toolbar, such as editing content pages as well as blog posts.

Adding a Downloadable Document to your Email Campaign

By Dan Carbone
August 16, 2013 Category: Email Campaigns, Learning

Open Your Email Campaign 1. Select Manager on the top toolbar 2. Select Email Campaigns from the side bar 3. Click Edit on your email campaign to open it Editing your campaign Add all the content of the campaign. Where you want to have a person click on a link to download a document simply add some words like Download Here as normal text. Create Download Link Now highlight the text you want to make a downloadable link. Use the Link Creation Tool With the text highlighted click on the link creation tool. Link Tool Opened Instead of making a hyperlink to a website you will be making a hyperlink to a document on the server. Click the Browse Server button. File Browser The file browser will open, either select a file that is already loaded to your file server or upload one by clicking on the Upload File button. Upload File Box The upload file box will appear. Click on the Browse File button to browse your personal computer for the file you

Managing Your Product Photos in Virteom eCommerce

By Dan Carbone
August 02, 2013 Category: Learning, ECommerce, Photo Management

Below are instructions on managing your shopping cart photos in Virteoms eCommerce platform. You can have up to 9 photos per product. This will allow you to have either one or multiple angles. If you are crafty you can even make it appear that the photos are rotating by adding each consecutive angle in a row. Edit a Photo or Add a New One If you see a photo that you need to replace, simple click on the button below it called, edit photo and... Replace a Photo Then click on Browse File to look for the new photo and then click Upload Now and it will replace it. Delete a Photo If you want to delete a product photo that is currently in that location just click on the delete icon in the lower right. Other Features of the photo manager Some other features of the photo manager include viewing the photo, saving the photo and rolling back the photo to a previous version.

Category: GoogleConversions

Placing Google Conversion Code in Virteom

By Dan Carbone
July 25, 2014 Category: GoogleConversions, Learning

Log Into Google Adwords at https://adwords.google.com Click on Tools on the top menu Assuming you already have your Ad Groups created and your Ads in that group created along with your conversions you would simply click on the Tools option on the top menu. Click on Conversions Select your Conversion You may have many conversions in this list. Select the one you want to use. In our sample we only have one. Get the Code Conversion Tracking 1. Grab the google_conversion_id number 2. Grab the google_converstion_label string Place that Conversion Number and Label string in this code... div style=display:none; img height=1 width=1 style=border-style:none; alt= src=//www.googleadservices. com/pagead/conversion/974561955/?value=0amp;label= DXUQCJX7nAkQo8Xa0AMamp;guid=ONamp;script=0/ /div Then copy the above code to place into the Virteom platform... Log into Virteom to Place the Code Log into your Virteom admin. Click on the Forms button to