Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Month: February 2013

Adding and Editing Blog Posts

By Mike Harries
February 12, 2013 Category: Learning, Blog, Content

Add a New Blog Page Create a new page of type blog Find the Add Blog Page module under Blog in Website Tools Identify your new blog page Fill in your title and URL (similar to creating any new page) and click Add Blog Page Add content to your new page This process, as for any page, can take some time. Until you publish this page (in the following steps), users will not see this content. So feel free to write a draft! As always, remember to click save page when youre ready to save your content. Find and Save Blog Post Settings Pull out the left tab menu Whilte in edit mode, click on the tab in the left black margin of your page to pull out the left tab menu. Open the Blog tab Click Blog to open the Blog tab Publish the new Blog Entry Fill in the blog settings form The menu that appears will show whether your blog entry has yet been published and when it was (or is scheduled to be) published. It also consists of a form which sets

Using Version Control

By Mike Harries
February 05, 2013 Category: Learning, Pages

Virteom makes rolling back changes to your website incredibly easy. In the editor, simply use the sliding bar on the bottom of your screen. You will see the number of available versions that you can roll back, and can use the sliding bar to navigate through them. Virteom will store up to 50 versions of each page, creating a safety net in case you wish to change your design, or make accidental changes. The highest number is the most recent record. For example, you have five versions on a particular page. Lets say you want to reformat your page from version three, and try to branch out from the old layout. Simply navigate to this version, and begin making your changes. Once you hit save, it will be saved as record six. Q: Where do my other versions go if I do this? Wont I lose versions four and five? A: Do not worry. Your fourth and fifth versions are still saved and remain unchanged in case you wish to return to them at a later date. Q: Can I ever accidentally delete my pages version,

Category: Form Submissions

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to