Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Month: February 2017

How to Use the Sidebar Menu

By Olivia Justice
February 13, 2017 Category: Sidebar Menu, Page Information

Does your Virteom powered website have a sidebar menu? Do you need to know how to edit, delete or add links to the sidebar menu? This How To guide gives you step by step instructions.

How to Add, Edit and Delete Info Boxes

By Olivia Justice
February 09, 2017 Category: How To, Info Boxes, Modules

Do you need to add, edit or delete an info box on your Virteom powered website? This how to article gives step by step direction on exactly that! Follow along!

How to Add, Edit and Delete CTAs From Your Website

By Olivia Justice
February 08, 2017 Category: CTAs, Call To Actions Module, Call To Action, Modules

How to add, edit and delete CTAs from your Website Driving traffic to your website is great. But you cant always reap the benefits of all that traffic without adding a call to action to your page. What is a call to action? It is an image or instruction that drives the visitor to take action. Maybe it is to take them to a landing page that drives them to fill out a form, to sign up for your services or to download your whitepaper. In some cases, a call to action could just invite the user to take a look at some of the other services you have to offer. Almost every page on your website needs a call to action. It gives the page purpose while also supplying your visitor with information. So, now youre wondering - how do I add a call to action to my Virteom powered website? Well, its easy! Follow this guideline, and well get you in action in no time. Log-in to Your Virteom Powered Website Obviously, youll need to sign into the back-end of you website to add a CTA to your page: Go

How to Change the Page Layout on Your Website

By Olivia Justice
February 08, 2017 Category: Page Layout

Does the content on your page need a different layout? Do you like another page layout on your website but have no idea how to use it? Have you created a new page but dont know how to choose a new page layout? No worries. This article shows you the easy steps on how to change the page layout in your Virteom powered website. Log-in to your Virteom Powered Website First things first, youll need to log in - of course - by going to yourwebsite.com/virteom Navigate to your Navigation Once youve logged in, on the top black bar, click on Navigation Access the page you wish to change the layout for From here, youll see your entire sitemap broken down into sections. These are all the pages that exist on your website. Well want to access the page you want to change the layout for. Scroll through the list (or use [Ctrl + F] to find and search the name]) of the page youre looking for. Once youve found it in the list click on the Edit icon next to its name in the Navigation. Changing

How to Edit a Blog Post After It Has Been Published

By Olivia Justice
February 02, 2017 Category: How To, Blogs

Do you need to edit a blog after you've already published it on your Virteom powered website? This how to article explains how to update your blog with easy steps.

Category: Form Submissions

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to