Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Month: July 2013

Managing Your Products In the Virteom Shopping Cart

By Dan Carbone
July 24, 2013 Category: ECommerce, Learning, Virteom Platform

If you are not familiar with Virteoms eCommerce capabilities below is a tutorial on how to add a new product, and manage existingproducts in a Virteom powered site with the eCommerce plugins installed. Thishow-toguide is meant to explain how to add a new product, edit an existing product, and delete a product. Firstthings first, youll need to log-in to the back end of your Virteom powered website. LOG-IN TO VIRTEOM CMS The first step in adding a new private page to your Virteom powered website is to log-in. Visit your website domain /virteom (Ex: https://yourdomain.com/virteom). Once you hit the log-in page, youll need to enter your username and password. Navigate to the Store Once youre logged-in,click Dashboard from the top gray editor menu. After clicking Dashboard use the left sidebar menu to navigate over to Store. Click on the Products link Now that the Store module is opened, to add, edit or delete products you need to navigate to Products. The productscreen

Category: Form Submissions

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to