Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Month: September 2016

Adding Multiple Pricing Options in Virteom Shopping Cart

By Dan Carbone
September 28, 2016 Category: ECommerce

This article will demonstrate how to add multiple pricing options to a product. Product Attributes Add a set of attributes first to the attribute area of the cart. This could be something like Colors: black, white, red and so on. It could also be purchase or lease and the options. Click on Manager Click on Store Click on Attributes Click Add New Attribute Give the Attribute a name and fron facing name Click Add Option Value and then type in the value. Click Save Attribute in between adding each one. Adding Attributes to Products Now add those Attributes to one or more products. Go to the Products section Select your product Click on Options and select the attribute set you just created from the Attributes area. Put a price into each attribute you want to appear on the product - NOTE: DO NOT USE COMMAS Click Save Options Product Page now has Options with Attributes in them Now when you view the product page it will show the attrributes / options

Clearing Cache in Internet Explorer 11

By Dan Carbone
September 19, 2016 Category: General

Overview Are you having issues seeing your website correctly in Internet Explorer 11? Or are you just curious about how to delete the cache in Internet Explorer 11? If you answered yes to any of these then below are some simple steps you can take to clear the cache in Internet Explorer 11. This should fix any issues you may see with your website. Remember any time that your web developer makes any changes to your website its a good idea to clear your browser cache before reviewing the website. This will remove any old files that have been loaded from the web server to your computer and will replace them with the new updated files that your web developer added to the webserver, forcing them to re-download to your computer. Some browsers handle cache better than others. Weve found that Internet Explorer can be stickier that most browsers when it comes to updating your cache files. If you are still having issues seeing your website the way you intended you may want to make sure taht

Category: Javascript

Add Google Tracking Javascript Codes to Your Pages

By Alana Haws
March 09, 2016 Category: Javascript, Virteom, Google, Cms

Did you know that you could add a google tracking code to a specific page? Well, ya can! This is especially useful if youre trying to track conversions of a form youve created. So say youve created a form using our CMS and after the user fills it out, they get directed to a Thank You Page that you created. Well, you probably want to track when a customer lands on that page. You can do that using our Virteom CMS in conjunction with a snippet of code youve received from Google. And this is how..... Login to the editor and navigate to the page youre interested in. This provides useful when you are interested in tracking your page using Google Analytics, etc. Click on Editor Open the Left Side Toggle Bar by clicking on it Click on Javascript Paste your Javascript Note that this will need to be encoded properly or else it will cause issues. You may want to run your code by a Virteom developer if youre unsure if it is properly written Always