Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Category: ECommerce

Managing Your Product Photos in Virteom eCommerce

By Dan Carbone
August 02, 2013 Category: Learning, ECommerce, Photo Management

Below are instructions on managing your shopping cart photos in Virteoms eCommerce platform. You can have up to 9 photos per product. This will allow you to have either one or multiple angles. If you are crafty you can even make it appear that the photos are rotating by adding each consecutive angle in a row. Edit a Photo or Add a New One If you see a photo that you need to replace, simple click on the button below it called, edit photo and... Replace a Photo Then click on Browse File to look for the new photo and then click Upload Now and it will replace it. Delete a Photo If you want to delete a product photo that is currently in that location just click on the delete icon in the lower right. Other Features of the photo manager Some other features of the photo manager include viewing the photo, saving the photo and rolling back the photo to a previous version.

Managing Your Products In the Virteom Shopping Cart

By Dan Carbone
July 24, 2013 Category: ECommerce, Learning, Virteom Platform

To download this tutorial, click here. If you are not familiar with Virteoms eCommerce capabilities below is a tutorial on how to manage your products in a Virteom powered site with the eCommerce plugins installed. Go to your Virteom Powered Site and login with your username and password. At the top of the site is a Virteom tool bar. Click on the Manager Click on the Store link Click on the Products link In the product manager, you have 4 options... Edit the product and its details Add special pricing for a visitor on a product Add bulk pricing and pricing ranges per product Delete a product If you edit a product you can... Add a product name Add a part number Add a PO Number Add a primary photo for the product and 8 more product photos Add a description And if you scroll... If you scroll further down in the product manager you can... Add content for How It Works Add content for How To Use Add content, upload documents and link to

Category: Pages

Adding an External Link to Your Navigation

By Olivia Justice
August 17, 2018 Category: Navigation, Pages

Adding and deleting pages that exist within your website is easy with Virteom CMS - just check it out here. But what if you want a link to go out to a different website? Or to a PDF? Thats a little bit less intuitive. In this how-to article, well go over how to link to external web pages in your navigation and how to link to documents. How to link to an external website First things first, youll need to login to the back-end of your website. This is simply your domain URL with /virteom tagged on the end. (For example, ours is virteom.com)and then you enter /virteom after. To login to the back-end of our website, wed type virteom.com/virteom.) On this screen, youll enter your username and password Once youre logged in, click Site Pages (if youre on Rocketsites) or Navigation (if youre running Virteom CMS8 and under) Once youre on the Site Pages youll see your entire website structure. To add an external link to your navigation, locate the Main section and click the + next to

Using Version Control

By Mike Harries
February 05, 2013 Category: Learning, Pages

Virteom makes rolling back changes to your website incredibly easy. In the editor, simply use the sliding bar on the bottom of your screen. You will see the number of available versions that you can roll back, and can use the sliding bar to navigate through them. Virteom will store up to 50 versions of each page, creating a safety net in case you wish to change your design, or make accidental changes. The highest number is the most recent record. For example, you have five versions on a particular page. Lets say you want to reformat your page from version three, and try to branch out from the old layout. Simply navigate to this version, and begin making your changes. Once you hit save, it will be saved as record six. Q: Where do my other versions go if I do this? Wont I lose versions four and five? A: Do not worry. Your fourth and fifth versions are still saved and remain unchanged in case you wish to return to them at a later date. Q: Can I ever accidentally delete my pages version,

Adding and Deleting Pages

By Danni Bennett
December 05, 2012 Category: Learning, Pages, Navigation

As your site grows and changes over time, you may have the need to add or remove pages from it. It is also important from a search engine optimization standpoint to keep your content fresh and changing. While editing content on an existing page is good, adding new pages is better. The information below refers to adding an deleting normal web pages. To work with blog posts, see Adding and Editing Blog Posts. Adding a New Page To add a new page to your website, you must first decide where you want it to fall within the navigation. For example, if you want it to appear under the About Us menu, you need to add the page to the About Us section. The section where you want the new page to fall is called its parent. There may be times when you want to add a page that does not appear within the navigation. For example, you may be creating a stand-alone landing page. In that case, youll need to add the page to non-menu-related section. Depending on how your site is setup, you may have a section