Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Category: Email Campaigns

Adding a Downloadable Document to your Email Campaign

By Dan Carbone
August 16, 2013 Category: Email Campaigns, Learning

Open Your Email Campaign 1. Select Manager on the top toolbar 2. Select Email Campaigns from the side bar 3. Click Edit on your email campaign to open it Editing your campaign Add all the content of the campaign. Where you want to have a person click on a link to download a document simply add some words like Download Here as normal text. Create Download Link Now highlight the text you want to make a downloadable link. Use the Link Creation Tool With the text highlighted click on the link creation tool. Link Tool Opened Instead of making a hyperlink to a website you will be making a hyperlink to a document on the server. Click the Browse Server button. File Browser The file browser will open, either select a file that is already loaded to your file server or upload one by clicking on the Upload File button. Upload File Box The upload file box will appear. Click on the Browse File button to browse your personal computer for the file you

Category: Form Submissions

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to