Knowledge Base and Support
Category: Images
How to Add Images to Your Website
One of the easiest ways to add some flare to your website is to add images. Buthow do you add images to your Virteom website?In this article well cover all the bases on just that. Preparing your image for upload First things first, well need you to prepare your image for upload. There are a few things you should do to your image before uploading your image to your website: Make sure your image name does not have any spaces in it. We suggest replacing any spaces in your file name with dashes (-) or underscores (_). Optimize your image for the web. To keep your website running at top speed, youll want to optimize your image for web. How do you do this? Use an image optimizer like this one. Uploading your new Image into Virteom Editor Now that you have prepared your image to be uploaded, youre locked in loaded to upload it to the Virteom CMS. Go to your website and log into your Virteom editor. Once you are logged in go to the page you want to edit and select Editor off the top
Adding an External Link to Your Navigation
Adding and deleting pages that exist within your website is easy with Virteom CMS - just check it out here. But what if you want a link to go out to a different website? Or to a PDF? Thats a little bit less intuitive. In this how-to article, well go over how to link to external web pages in your navigation and how to link to documents. How to link to an external website First things first, youll need to login to the back-end of your website. This is simply your domain URL with /virteom tagged on the end. (For example, ours is virteom.com)and then you enter /virteom after. To login to the back-end of our website, wed type virteom.com/virteom.) On this screen, youll enter your username and password Once youre logged in, click Site Pages (if youre on Rocketsites) or Navigation (if youre running Virteom CMS8 and under) Once youre on the Site Pages youll see your entire website structure. To add an external link to your navigation, locate the Main section and click the + next to
Why Does My Website Look Different in Different Browsers?
If you have ever wondered why your website looks different in different browsers, you dont have to worry that youre going crazy. There is a legitimate reason why your website may look off in different browsers, likeInternet Explorer. Read on to learn why this happens. Why Does my Website Look Different in internet explorer? Websites are made up of a set of instructions spoken in a web code language, most often HTML or CSS. Often, different browsers interpret code languages differently, which results in different interpretations. Here are some ways this issue affects your website: Browser Default Settings: When a browser reads the code behind your website, it translates the information in the default settings. For instance, Safari and Chrome have different default fonts, which means the font on your site changes when viewed in these browsers. For example,Safari defaults to the Helvetica familyand Microsofts Internet Explorer defaults to the Arial font family. Default issues are
How do I change my password?
How do I change or reset my password? If you need to change your password in Virteom CMS (or Rocketsites 1.0) follow the directions outlined below: Log-in with your current credentials Visit your website/virteom to log-in to the back-end of your website and enter your current credentials: Navigate to Member Management After you log-in: Rocket Sites 1.0 -- Choose Dashboard from the top navigation Virteom CMS -- Choose Manager from the top navigation From the left-hand menu Choose Members Find Your Name / Account Once you are on the members page, search for your name (or locate it on the page) and click Edit Change your Password Now that you are on your member page: 1. Update your password by typing a new password in the Password box 2. Click Save Your Password is now updated! If you need any further assistance, please send a request in to our help desk!
Why Do I Need to Clear My Cache?
If you have owned a computer for any length of time you likely have experienced the dread of internet slow down. If it gets bad enough that you need to reach out for technical support one of the first things that they will tell you to try is to clear your browser cache. But what does clearing your cache even do? Why does it help? What is Your Browser Cache? Your cache is the name for a portion of your hard drive that is dedicated to storing browser files that your browser determines it may need to use again. Web pages are packed with information, and this information is stored in dozens, hundreds and sometimes thousands of files for just one site. Your browser will cache portions of the page for you so in future visits load times are quicker, improving your overall internet experience. Why Should I Clear my Cache? Your browser will store things like files, CSS styles, JavaScript scripts, images and other multimedia content. That is why when youre working with a web development firm
How to use the Redirect Module
Changing URLs is restricted in Virteom CMS - Why? Because it can wreak havoc on your website. Changing your URL can result in: Loss of SEO Ranking Loss of referring site traffic. Have you ever been to a site linked from a blog you were reading and then get a Page does not exist error? - It is likely that they changed the URL. Email Clicks go to Dead URLs much more! To learn more about why changing URLs can devastate your SEO traffic CLICK HERE. But we understand that sometimes changing your URL is neccesarry. We suggest adding a redirect on your page. Redirection is the process of forwarding one URL to a different URL. This allows you to send users and search engines to a different URL than the one that was originally requested. Virteom CMS makes it easy for you to add a redirect on your website. Keep reading this how-to guide to get the scoop: How to add a redirect on your website First things first, youll need to login to the back-end of your website. Type in your
Controlling User Access
With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Dashboard (or Manager) from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. You can also search for a members name using the Search field. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Editing Access and Permissions Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is
Improving your SEO in Virteom CMS
SEO in Virteom CMS Search engine optimization (SEO) is an important piece to your website. Generating traffic from organic searches to your website is a key part of your online business. The time and effort you put towards your websites SEO can mean all the difference. Thats why adding things like browser titles, meta descriptions and meta tags for every page on your site is important. Adding these behind the scenes SEO tactics, you can improve your search appearance. In Virteom CMS, we make it easy to add things like meta description, meta tags and browser titles in. Follow along with this how to learn how to add this SEO information on all the pages of your website. First things first, youll need to log-in to the back end of your website. Once you have logged in, you should see a black navigation bar at the top of your screen. Click on Navigation from the black taskbar at the top of your screen Click on the Edit icon that is next to the page name youd like to add SEO information
How to Add a Button Style to Your Webpage
Your website has been launched. Congrats! You may be happy with the way things look for a while, but as you may know - creating new content is necessary to stay relevant online. As you create your new web pages, youll more than likely find yourself in the need of a stand out button. Stand out call-to-action (CTA) buttons let your customers know what action you want them to take. It keeps them from being distracted from all of the other links that are provided on your website. But, how did Virteom add that stylish BIG call-to-action (CTA) button that is sprinkled throughout yourwebsite? And, furthermore, how can I use that same style? This how-to guide will show you how to add button styles to the links you create on your website. Locating your button style The first step in the process is locating the button style you want to replicate. Where does this button live? Do you see it on another page on the website? If so, navigate to that page on your site. If you have are computer
How to Check Your Form Submissions
Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to
Embedding a YouTube Video
Here is a text area where we want to add a YouTube or vimeoVideo to Log-in to the back-end of your website Navigate to the page you would like to embed a Youtube or Vimeo video to. (Via Site Pages in the top toolbar or through your navigation) Click Editor from the top of your black toolbar Click the content area in which you would like to add the YouTube video to. After clicking into the content region youd like to embed a video to, click Source from the toolbar (it will show you the HTML version of your content) Edit Source Mode Once youre in the Source, youll see your content formatted as HTML -- Find where within your content youd like your video to embed, and Paste the EXACT embed code from youtube. It is extremely important to get the full and exact code. Missing just one character will break your site. Inspect the link to YouTube. You need to add some text here. Just after the starting quotes, add the text http: This will change your code to be similar to the
