Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Category: Modules

How to Edit Your Website Footer

By Olivia Justice
May 07, 2019 Category: Modules, Learning, How To

The purpose of a website footer is to help visitors by adding information and navigation options at the bottom of the webpage. More often than not, the footer of your website doesnt change, and it really shouldnt...like ever, because its giving end-users links to service pages and contact information. But in the case you get a new phone number or address, the need to change your footer comes all the more important because again, this information appears on every single page of your website. You dont want the wrong contact information everywhere! So , what do you do if you need to update the footer on your RocketSite? Have no fear! With RocketSites, its really easy to go in and make edits to the footer of your website all on your own. Follow along this how-to guide to learn how to update the footer of your website in RocketSites. how to edit the footer on rocketsites Login To Your Site To make edits to your websites, youll need to log-in first: Login to the back-end of your website

How to use the Redirect Module

By Olivia Justice
October 11, 2017 Category: Modules

Changing URLs is restricted in Virteom CMS - Why? Because it can wreak havoc on your website. Changing your URL can result in: Loss of SEO Ranking Loss of referring site traffic. Have you ever been to a site linked from a blog you were reading and then get a Page does not exist error? - It is likely that they changed the URL. Email Clicks go to Dead URLs much more! To learn more about why changing URLs can devastate your SEO traffic CLICK HERE. But we understand that sometimes changing your URL is neccesarry. We suggest adding a redirect on your page. Redirection is the process of forwarding one URL to a different URL. This allows you to send users and search engines to a different URL than the one that was originally requested. Virteom CMS makes it easy for you to add a redirect on your website. Keep reading this how-to guide to get the scoop: How to add a redirect on your website First things first, youll need to login to the back-end of your website. Type in your

How to Add, Edit and Delete Info Boxes

By Olivia Justice
February 09, 2017 Category: How To, Info Boxes, Modules

How to add, edit and delete Info Boxes Does your Virteom powered website use info boxes to display information about your services? Are you stuck trying to use the editor but confused why you cant change the content within the box? Well, wonder no more. This follow along article explains how you can change the photo, text, button and link that is within these infoboxes. Log-in to your Virteom Powered website Obviously enough, you need to be logged in to edit the infoboxes. So, go to yourwebsite.com/virteom. Once youre logged in, access the Manager Now that youre logged in, youll be greeted by your homepage. In top black Navigation click on Manager Accessing Modules from the Website Tools In the left hand panel Website Tools youll see a item listed as Modules. Click on it. On the left you should see a dropdown of all the modules (or commonly known as plugins) that are installed on your website. They also display on the right hand side. 1. From the menu select

How to Add, Edit and Delete CTAs From Your Website

By Olivia Justice
February 08, 2017 Category: CTAs, Call To Actions Module, Call To Action, Modules

How to add, edit and delete CTAs from your Website Driving traffic to your website is great. But you cant always reap the benefits of all that traffic without adding a call to action to your page. What is a call to action? It is an image or instruction that drives the visitor to take action. Maybe it is to take them to a landing page that drives them to fill out a form, to sign up for your services or to download your whitepaper. In some cases, a call to action could just invite the user to take a look at some of the other services you have to offer. Almost every page on your website needs a call to action. It gives the page purpose while also supplying your visitor with information. So, now youre wondering - how do I add a call to action to my Virteom powered website? Well, its easy! Follow this guideline, and well get you in action in no time. Log-in to Your Virteom Powered Website Obviously, youll need to sign into the back-end of you website to add a CTA to your page: Go

How to Add Page Banners

By Olivia Justice
November 21, 2016 Category: Page Banner, Modules, Virteom CMS, Learning

How to add a page banner in Virteom CMS Maybe you have been asking yourself How do I add a page banner in Virteom CMS. Well, look no further! In this article you will learn how to add a page banner in our custom CMS. Follow along with our step by step guide, showing you how to add page banners. First things first: Log In Go to yourwebsite.com/virteom and use your credentials to login. Zoom Navigating to the Page Banner module Once you are logged in, youll want to click on Manager to get into the behind the scenes editor. Click on Manager. Zoom Navigating Modules Once youre in the back-end editor, youll want to click on Modules in the left hand navigation. Zoom Modules Page Banners Once youre in the Modules section, youll be able to see all the modules installed on your website. In this case Zoom Adding a New Page Banner Once youre inside the Page Banner module in the Virteom CMS, youll want to click Add New page banner Zoom New

How to add an Employee to the Employees Module

By Olivia Justice
November 21, 2016 Category: Learning, Employees, Modules, Virteom CMS

How to add an employee to the Employees Module in Virteom CMS So, youve been wondering How do I add a team member or an employee to my Virteom powered website? or How do I add an employee to the employees module in Virteom? Well, youve come to the right place. In this article you will learn how to do just that. Follow along with this instructional guide and learn how to add employees to your teams page. As always, if you have any questions - feel free to reach out to a Virteom team member by utilizing our ticket system. Login to the Virteom CMS First and foremost, well need you to login to editor side of your website. To access the Virteom CMS, type in yourcompanyurl.com/virteom- Once youre here, youll use your login credientails. Navigating to the Modules Once youve logged in, click on Manager from the top Navigation. Zoom Navigation Modules In the right hand Navigation, youll click on Modules. Once you have accessed the (1) Modules page, youll see a list

How to Change Your Page Titles

By Alana Haws
March 09, 2016 Category: How To, Modules

So you really want to update the name of your page. Its the H1 on the page and it also is in your menu navigation at the top of your site. Well, how the heck are you supposed to achieve that? Do you need to change it in two places? Well, let us show you. Its actually quite easy! Navigate to the page whose title youd like to update: As an example, this page is named - Lawn Problem Solver Virteom CMS: Click on Editor edit the page title For Virteom cms: (black toolbar) Pull out the left menu area Click on the little black/white tab thing on the left for rocketsites (gray toolbar): Click on Page Settings that appears in your main editor toolbar: Virteom cms: (black toolbar) Click Page Information rocketsites (gray toolbar) click on page info Here are your titles to edit Navigation Title is the title of the navigation - this is what will show up on your menu at the top [where Learn is now, if youre on this page, for instance] This is what appears

Create Email Footer Advertisements

By Dan Carbone
November 27, 2012 Category: Modules

Up until now, its been almost impossible to create email footer messages that you could change at any time without updating every employees footer. Virteoms bright inventors would like to introduce you to their dynamic email footer creation tool. The tool simply allows you to update every employee footers advertisement message at the same time with one single tool. See example below. Updating the Email Footer Advertisement is Simple Just visit the Email Footer Module and modify your message and hit Save Advertisement. Thats it! Every employees footer will be updated with the new message. Sample Email Footer Output Once you hit Save Advertisement all footers for your company will be updated instantly. No need to ask each employee to update their footers individually. Update as many times as you want as often as you want. Want to learn more about how you can enhance your email footers? Give Virteom a call and find out how we simplify every aspect of your marketing efforts just like

Email Footers with Dynamic Advertisements, Company Wide

By Dan Carbone
November 25, 2012 Category: Learning, Modules

Virteom has the ability to manage all of your employees email footers easily and effectively. The first thing you will want to do is add each employee as a member of the Virteom system. Do this by clicking on the Manager option on the top toolbar and then clicking on the Members option on the left toolbar. Every member in the system can have the capability of having their own footer. So this can be an Admin or an Employee as as example. But it is not limited to those types. Add a Member Now add each employee of your organization as a member to the system. Do this by clicking Add New Member and fill in their information. Managing Your Email Footers Company Wide Once you are done adding each employee you will notice that there is an Email Footer in the lower right with a button called click here. When you click this button a new window will open up and a generated email footer for that employee will be there. Send each employee this link and have them copy and paste the contents

Category: Pages

Adding an External Link to Your Navigation

By Olivia Justice
August 17, 2018 Category: Navigation, Pages

Adding and deleting pages that exist within your website is easy with Virteom CMS - just check it out here. But what if you want a link to go out to a different website? Or to a PDF? Thats a little bit less intuitive. In this how-to article, well go over how to link to external web pages in your navigation and how to link to documents. How to link to an external website First things first, youll need to login to the back-end of your website. This is simply your domain URL with /virteom tagged on the end. (For example, ours is virteom.com)and then you enter /virteom after. To login to the back-end of our website, wed type virteom.com/virteom.) On this screen, youll enter your username and password Once youre logged in, click Site Pages (if youre on Rocketsites) or Navigation (if youre running Virteom CMS8 and under) Once youre on the Site Pages youll see your entire website structure. To add an external link to your navigation, locate the Main section and click the + next to

Using Version Control

By Mike Harries
February 05, 2013 Category: Learning, Pages

Virteom makes rolling back changes to your website incredibly easy. In the editor, simply use the sliding bar on the bottom of your screen. You will see the number of available versions that you can roll back, and can use the sliding bar to navigate through them. Virteom will store up to 50 versions of each page, creating a safety net in case you wish to change your design, or make accidental changes. The highest number is the most recent record. For example, you have five versions on a particular page. Lets say you want to reformat your page from version three, and try to branch out from the old layout. Simply navigate to this version, and begin making your changes. Once you hit save, it will be saved as record six. Q: Where do my other versions go if I do this? Wont I lose versions four and five? A: Do not worry. Your fourth and fifth versions are still saved and remain unchanged in case you wish to return to them at a later date. Q: Can I ever accidentally delete my pages version,

Adding and Deleting Pages

By Danni Bennett
December 05, 2012 Category: Learning, Pages, Navigation

As your site grows and changes over time, you may have the need to add or remove pages from it. It is also important from a search engine optimization standpoint to keep your content fresh and changing. While editing content on an existing page is good, adding new pages is better. The information below refers to adding an deleting normal web pages. To work with blog posts, see Adding and Editing Blog Posts. Adding a New Page To add a new page to your website, you must first decide where you want it to fall within the navigation. For example, if you want it to appear under the About Us menu, you need to add the page to the About Us section. The section where you want the new page to fall is called its parent. There may be times when you want to add a page that does not appear within the navigation. For example, you may be creating a stand-alone landing page. In that case, youll need to add the page to non-menu-related section. Depending on how your site is setup, you may have a section