Knowledge Base and Support
Category: Modules
How to Add, Edit and Delete Photo Galleries Using PhotoGrid
How to Add, Edit and Delete Photos in the PhotoGrid Module Does your Virteom powered website have a photo gallery on it? Adding new photos to your gallery is really simple and even allows you to upload multiple images at one time. In this how-to article, we explain how to add new photos to the gallery, remove photos from a gallery, add captions and delete your photo gallery. Logging-In First things first, you must log-in to your Virteom powered website. You can do this by visiting your website and adding /virteom at the end. This will take you to the log-in screen for the site. Enter your email address in the email field Enter your password in the password field Click Login Navigate to the PhotoGrid Module Once youre logged-in you click Dashboard from the top gray editor menu. After clicking Dashboard use the left sidebar menu to navigate over to Modules. The module that handles gallery images is called PhotoGrid. Find PhotoGrid in the menu and click it. Now that you
How to Edit Your Website Footer
The purpose of a website footer is to help visitors by adding information and navigation options at the bottom of the webpage. More often than not, the footer of your website doesnt change, and it really shouldnt...like ever, because its giving end-users links to service pages and contact information. But in the case you get a new phone number or address, the need to change your footer comes all the more important because again, this information appears on every single page of your website. You dont want the wrong contact information everywhere! So , what do you do if you need to update the footer on your RocketSite? Have no fear! With RocketSites, its really easy to go in and make edits to the footer of your website all on your own. Follow along this how-to guide to learn how to update the footer of your website in RocketSites. how to edit the footer on rocketsites Login To Your Site To make edits to your websites, youll need to log-in first: Login to the back-end of your website
How to use the Redirect Module
Changing URLs is restricted in Virteom CMS - Why? Because it can wreak havoc on your website. Changing your URL can result in: Loss of SEO Ranking Loss of referring site traffic. Have you ever been to a site linked from a blog you were reading and then get a Page does not exist error? - It is likely that they changed the URL. Email Clicks go to Dead URLs much more! To learn more about why changing URLs can devastate your SEO traffic CLICK HERE. But we understand that sometimes changing your URL is neccesarry. We suggest adding a redirect on your page. Redirection is the process of forwarding one URL to a different URL. This allows you to send users and search engines to a different URL than the one that was originally requested. Virteom CMS makes it easy for you to add a redirect on your website. Keep reading this how-to guide to get the scoop: How to add a redirect on your website First things first, youll need to login to the back-end of your website. Type in your
How to Add, Edit and Delete Info Boxes
How to add, edit and delete Info Boxes Does your Virteom powered website use info boxes to display information about your services? Are you stuck trying to use the editor but confused why you cant change the content within the box? Well, wonder no more. This follow along article explains how you can change the photo, text, button and link that is within these infoboxes. Log-in to your Virteom Powered website Obviously enough, you need to be logged in to edit the infoboxes. So, go to yourwebsite.com/virteom. Once youre logged in, access the Manager Now that youre logged in, youll be greeted by your homepage. In top black Navigation click on Manager Accessing Modules from the Website Tools In the left hand panel Website Tools youll see a item listed as Modules. Click on it. On the left you should see a dropdown of all the modules (or commonly known as plugins) that are installed on your website. They also display on the right hand side. 1. From the menu select
How to Add, Edit and Delete CTAs From Your Website
How to add, edit and delete CTAs from your Website Driving traffic to your website is great. But you cant always reap the benefits of all that traffic without adding a call to action to your page. What is a call to action? It is an image or instruction that drives the visitor to take action. Maybe it is to take them to a landing page that drives them to fill out a form, to sign up for your services or to download your whitepaper. In some cases, a call to action could just invite the user to take a look at some of the other services you have to offer. Almost every page on your website needs a call to action. It gives the page purpose while also supplying your visitor with information. So, now youre wondering - how do I add a call to action to my Virteom powered website? Well, its easy! Follow this guideline, and well get you in action in no time. Log-in to Your Virteom Powered Website Obviously, youll need to sign into the back-end of you website to add a CTA to your page: Go
How to Add Page Banners
How to add a page banner in Virteom CMS Maybe you have been asking yourself How do I add a page banner in Virteom CMS. Well, look no further! In this article you will learn how to add a page banner in our custom CMS. Follow along with our step by step guide, showing you how to add page banners. First things first: Log In Go to yourwebsite.com/virteom and use your credentials to login. Zoom Navigating to the Page Banner module Once you are logged in, youll want to click on Manager to get into the behind the scenes editor. Click on Manager. Zoom Navigating Modules Once youre in the back-end editor, youll want to click on Modules in the left hand navigation. Zoom Modules Page Banners Once youre in the Modules section, youll be able to see all the modules installed on your website. In this case Zoom Adding a New Page Banner Once youre inside the Page Banner module in the Virteom CMS, youll want to click Add New page banner Zoom New
How to add an Employee to the Employees Module
How to add an employee to the Employees Module in Virteom CMS So, youve been wondering How do I add a team member or an employee to my Virteom powered website? or How do I add an employee to the employees module in Virteom? Well, youve come to the right place. In this article you will learn how to do just that. Follow along with this instructional guide and learn how to add employees to your teams page. As always, if you have any questions - feel free to reach out to a Virteom team member by utilizing our ticket system. Login to the Virteom CMS First and foremost, well need you to login to editor side of your website. To access the Virteom CMS, type in yourcompanyurl.com/virteom- Once youre here, youll use your login credientails. Navigating to the Modules Once youve logged in, click on Manager from the top Navigation. Zoom Navigation Modules In the right hand Navigation, youll click on Modules. Once you have accessed the (1) Modules page, youll see a list
How to Change Your Page Titles
So you really want to update the name of your page. Its the H1 on the page and it also is in your menu navigation at the top of your site. Well, how the heck are you supposed to achieve that? Do you need to change it in two places? Well, let us show you. Its actually quite easy! Navigate to the page whose title youd like to update: As an example, this page is named - Lawn Problem Solver Virteom CMS: Click on Editor edit the page title For Virteom cms: (black toolbar) Pull out the left menu area Click on the little black/white tab thing on the left for rocketsites (gray toolbar): Click on Page Settings that appears in your main editor toolbar: Virteom cms: (black toolbar) Click Page Information rocketsites (gray toolbar) click on page info Here are your titles to edit Navigation Title is the title of the navigation - this is what will show up on your menu at the top [where Learn is now, if youre on this page, for instance] This is what appears
Create Email Footer Advertisements
Up until now, its been almost impossible to create email footer messages that you could change at any time without updating every employees footer. Virteoms bright inventors would like to introduce you to their dynamic email footer creation tool. The tool simply allows you to update every employee footers advertisement message at the same time with one single tool. See example below. Updating the Email Footer Advertisement is Simple Just visit the Email Footer Module and modify your message and hit Save Advertisement. Thats it! Every employees footer will be updated with the new message. Sample Email Footer Output Once you hit Save Advertisement all footers for your company will be updated instantly. No need to ask each employee to update their footers individually. Update as many times as you want as often as you want. Want to learn more about how you can enhance your email footers? Give Virteom a call and find out how we simplify every aspect of your marketing efforts just like
Email Footers with Dynamic Advertisements, Company Wide
Virteom has the ability to manage all of your employees email footers easily and effectively. The first thing you will want to do is add each employee as a member of the Virteom system. Do this by clicking on the Manager option on the top toolbar and then clicking on the Members option on the left toolbar. Every member in the system can have the capability of having their own footer. So this can be an Admin or an Employee as as example. But it is not limited to those types. Add a Member Now add each employee of your organization as a member to the system. Do this by clicking Add New Member and fill in their information. Managing Your Email Footers Company Wide Once you are done adding each employee you will notice that there is an Email Footer in the lower right with a button called click here. When you click this button a new window will open up and a generated email footer for that employee will be there. Send each employee this link and have them copy and paste the contents
How to Add, Edit and Delete Photo Galleries Using PhotoGrid
How to Add, Edit and Delete Photos in the PhotoGrid Module Does your Virteom powered website have a photo gallery on it? Adding new photos to your gallery is really simple and even allows you to upload multiple images at one time. In this how-to article, we explain how to add new photos to the gallery, remove photos from a gallery, add captions and delete your photo gallery. Logging-In First things first, you must log-in to your Virteom powered website. You can do this by visiting your website and adding /virteom at the end. This will take you to the log-in screen for the site. Enter your email address in the email field Enter your password in the password field Click Login Navigate to the PhotoGrid Module Once youre logged-in you click Dashboard from the top gray editor menu. After clicking Dashboard use the left sidebar menu to navigate over to Modules. The module that handles gallery images is called PhotoGrid. Find PhotoGrid in the menu and click it. Now that you
How to Whitelist Emails
Dont you hate it when you are waiting on an email from someone, and it never seems to come through, then days later you realize it was in your junk or spam folder the whole time? This is a common occurrence, especially these days with all of the unnecessary spam we get. That why you should whitelist email addresses that you know are from senders who have valuable information for you or contacts that you use frequently! What Does it Mean to Whitelist an Email? Whitelisting an email address is essentially just a list of approved senders so that you dont lose anything important to the junk folder. This practice is best for people who are signed up for any email subscriptions. How to Whitelist Emails: Whitelisting is an easy one-time process that allows you to never miss an email again. Though the process varies slightly based on the email platform, you use. Below are instructions on how to whitelist emails across the major email systems. Android Mail AOL Mail Apple Mail(OS X and
Why Do My WordPress Plug-Ins Keep Changing?
WordPress is apublishing platform for managing your digital presence and establishing your brand. Even if there are no built-in options, themes, or features that you want or need, there are thousands of third-party plugins and web apps that can be integrated seamlessly. According to W3techs, WordPress has 58.8% of the CMS marketshare. However, what most site admins discover as they develop and expand their WordPress powered site, every plugin you install requires a steady stream of updates to keep all features working properly. Essentially, the maintenance is a nightmare. Developers update, upgrade, add-on and change plugins on what feels like a daily basis. If you dont have the technical knowledge to read through the plugin updates or version notes, you may be upgrading to a plugin that is not compatible with the version of WordPress youre running. And even if you have the technical knowledge, you may find that an update to one plugin has completely messed up the functionality of another
How to Edit Your Website Footer
The purpose of a website footer is to help visitors by adding information and navigation options at the bottom of the webpage. More often than not, the footer of your website doesnt change, and it really shouldnt...like ever, because its giving end-users links to service pages and contact information. But in the case you get a new phone number or address, the need to change your footer comes all the more important because again, this information appears on every single page of your website. You dont want the wrong contact information everywhere! So , what do you do if you need to update the footer on your RocketSite? Have no fear! With RocketSites, its really easy to go in and make edits to the footer of your website all on your own. Follow along this how-to guide to learn how to update the footer of your website in RocketSites. how to edit the footer on rocketsites Login To Your Site To make edits to your websites, youll need to log-in first: Login to the back-end of your website
Modifying Site Navigation
Want to change the order in which your navigation items appear? Want to remove or add a menu item? No worries, this is all possible within Virteom CMS. Rearranging menu items in virteom cms To start rearranging the order, your menu-items appear login to the back-end of your website. Login to the back-end of your website by visiting (yourdomain.com)/virteom Enter Email Enter Password Click Login Once you log in, click on Site Pages or Navigation from the menu. Once you arrive at your Navigation, youll notice the pages of your website have a distinct hierarchy. The pages on your site show in a tree layout - meaning the topmost item is the main menu item, and the pages that appear below it (indented) are children of the menu items. This, in turn, is used to determine how the navigation on your website will appear. For example, if you have a menu on your website that looks like this: the corresponding navigation in Virteom would look like this: In this example, Services is
How To Enable/Disable Products in Virteom CMS
Do you have a product that is not currently for sale in your Virteom shopping cart? Maybe you have products that are only available during the holiday seasonor during a specific month. We know how time consuming it can be to have to reupload products, so instead of deleting your product, you can simply disable your products for as long as you want. Enabling it again when it becomes available. So,how do you enable or disable a product in Virteom CMS?Keep reading to find out.... How to enable/disable a product First, youll need to sign into the back-end of your website by visiting yourdomain.com/virteom -- just tag /virteom at the end. Visit (insertyourdomain).com/virteom Enter your email Enter your password Click Login Navigate to Products Once youve logged in, click on Manager from the top-editor. From the left-hand menu, select Store Once youre in the store, select Products from the left-hand menu Locate the item you would like to make available or disable. Click Edit
Adding an External Link to Your Navigation
Adding and deleting pages that exist within your website is easy with Virteom CMS - just check it out here. But what if you want a link to go out to a different website? Or to a PDF? Thats a little bit less intuitive. In this how-to article, well go over how to link to external web pages in your navigation and how to link to documents. How to link to an external website First things first, youll need to login to the back-end of your website. This is simply your domain URL with /virteom tagged on the end. (For example, ours is virteom.com)and then you enter /virteom after. To login to the back-end of our website, wed type virteom.com/virteom.) On this screen, youll enter your username and password Once youre logged in, click Site Pages (if youre on Rocketsites) or Navigation (if youre running Virteom CMS8 and under) Once youre on the Site Pages youll see your entire website structure. To add an external link to your navigation, locate the Main section and click the + next to
Why Does My Website Look Different in Different Browsers?
If you have ever wondered why your website looks different in different browsers, you dont have to worry that youre going crazy. There is a legitimate reason why your website may look off in different browsers, likeInternet Explorer. Read on to learn why this happens. Why Does my Website Look Different in internet explorer? Websites are made up of a set of instructions spoken in a web code language, most often HTML or CSS. Often, different browsers interpret code languages differently, which results in different interpretations. Here are some ways this issue affects your website: Browser Default Settings: When a browser reads the code behind your website, it translates the information in the default settings. For instance, Safari and Chrome have different default fonts, which means the font on your site changes when viewed in these browsers. For example,Safari defaults to the Helvetica familyand Microsofts Internet Explorer defaults to the Arial font family. Default issues are
How do I change my password?
How do I change or reset my password? If you need to change your password in Virteom CMS (or Rocketsites 1.0) follow the directions outlined below: Log-in with your current credentials Visit your website/virteom to log-in to the back-end of your website and enter your current credentials: Navigate to Member Management After you log-in: Rocket Sites 1.0 -- Choose Dashboard from the top navigation Virteom CMS -- Choose Manager from the top navigation From the left-hand menu Choose Members Find Your Name / Account Once you are on the members page, search for your name (or locate it on the page) and click Edit Change your Password Now that you are on your member page: 1. Update your password by typing a new password in the Password box 2. Click Save Your Password is now updated! If you need any further assistance, please send a request in to our help desk!
Why Do I Need to Clear My Cache?
If you have owned a computer for any length of time you likely have experienced the dread of internet slow down. If it gets bad enough that you need to reach out for technical support one of the first things that they will tell you to try is to clear your browser cache. But what does clearing your cache even do? Why does it help? What is Your Browser Cache? Your cache is the name for a portion of your hard drive that is dedicated to storing browser files that your browser determines it may need to use again. Web pages are packed with information, and this information is stored in dozens, hundreds and sometimes thousands of files for just one site. Your browser will cache portions of the page for you so in future visits load times are quicker, improving your overall internet experience. Why Should I Clear my Cache? Your browser will store things like files, CSS styles, JavaScript scripts, images and other multimedia content. That is why when youre working with a web development firm
