Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Category: Photo Management

Managing Your Product Photos in Virteom eCommerce

By Dan Carbone
August 02, 2013 Category: Learning, ECommerce, Photo Management

Below are instructions on managing your shopping cart photos in Virteoms eCommerce platform. You can have up to 9 photos per product. This will allow you to have either one or multiple angles. If you are crafty you can even make it appear that the photos are rotating by adding each consecutive angle in a row. Edit a Photo or Add a New One If you see a photo that you need to replace, simple click on the button below it called, edit photo and... Replace a Photo Then click on Browse File to look for the new photo and then click Upload Now and it will replace it. Delete a Photo If you want to delete a product photo that is currently in that location just click on the delete icon in the lower right. Other Features of the photo manager Some other features of the photo manager include viewing the photo, saving the photo and rolling back the photo to a previous version.

Category: Statistics

Viewing Your Daily Click Paths in Virteom

By Dan Carbone
November 03, 2014 Category: Learning, Statistics

This article shows you how to view the daily clicks of the users on the website. You can also access other statistics from the statistics window. Login to Virteom 1. Login to Virteom by going to your website and then typing /virteom after the domain name. For example if your website as example.com, to log into virteom you would type example.com/virteom in the browser window. 2. Then type in your username and password. 3. Click Login Click on Statistics Click on Manager at the top and then click on Statistics on the side menu. Click on Daily Leads Click on Daily Leads on the side menu to view the daily clicks of that have taken place that day. To view other statistical data click on the other reports on the side menu.