Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions. If you need Immediate support CLICK HERE.
 

Category: Photo Management

Managing Your Product Photos in Virteom eCommerce

By Dan Carbone
August 02, 2013 Category: Learning, ECommerce, Photo Management

Below are instructions on managing your shopping cart photos in Virteoms eCommerce platform. You can have up to 9 photos per product. This will allow you to have either one or multiple angles. If you are crafty you can even make it appear that the photos are rotating by adding each consecutive angle in a row. Edit a Photo or Add a New One If you see a photo that you need to replace, simple click on the button below it called, edit photo and... Replace a Photo Then click on Browse File to look for the new photo and then click Upload Now and it will replace it. Delete a Photo If you want to delete a product photo that is currently in that location just click on the delete icon in the lower right. Other Features of the photo manager Some other features of the photo manager include viewing the photo, saving the photo and rolling back the photo to a previous version.

Category: CMS

Add Google Tracking Javascript Codes to Your Pages

By Alana Haws
March 09, 2016 Category: Javascript, Virteom, Google, Cms

Did you know that you could add a google tracking code to a specific page? Well, ya can! This is especially useful if youre trying to track conversions of a form youve created. So say youve created a form using our CMS and after the user fills it out, they get directed to a Thank You Page that you created. Well, you probably want to track when a customer lands on that page. You can do that using our Virteom CMS in conjunction with a snippet of code youve received from Google. And this is how..... Login to the editor and navigate to the page youre interested in. This provides useful when you are interested in tracking your page using Google Analytics, etc. Click on Editor Open the Left Side Toggle Bar by clicking on it Click on Javascript Paste your Javascript Note that this will need to be encoded properly or else it will cause issues. You may want to run your code by a Virteom developer if youre unsure if it is properly written Always

How to Update Your Image Rotation

By Alana Haws
March 09, 2016 Category: Virteom, CMS, Image, Rotator, Rotation, Banner

You have a great image rotation on your sites homepages, its got awesome imagery, text, and even links somewhere. But some time has past and you have some new content for it. So you think to yourself, Self....what the heck do I do now? This is how you edit your rotator using the Virteom CMS! Login to the CMS by going to your site name.com/virteom Welcome to Virteom 8 - hello Click on Manager at the top Click on Modules on the left Click on Home Rotation Here is a list of all the Images that show up on your rotator Click Edit on the one youd like to change the information for. This opens the editor for that specific image Here you can edit: Label: The title of the banner image Display Order: Where in the line of images should it display? This one shows up seventh. Link to Page: Do you want this image to be clickable and go to a page? Image Itself: Upload a new image if youd like. Tile Background Color: Only some sites use this! So if yours doesnt