Knowledge Base and Support

Welcome to the Virteom Knowledge Base & Support

Here we post how-to articles and give answers to some frequently asked questions. 

If you need Immediate support CLICK HERE to email our customer support desk.


 

Category: WebsiteSetup

Adding Google Analytics to Virteom Websites

By Dan Carbone
May 16, 2014 Category: WebsiteSetup, GoogleAnalytics

Adding Google Analytics to a Website Search for Google Analytics in Google and then click on the home page. Google Analytics Official Website Web Analytics Reporting In the upper right of the screen, Login. You can use the Virteom gmail account to login and add the new client here. Add a new Analytics Account To add an Analytics account, click Admin Add Google Analytics 1. Click on the Account dropdown. 2. Click Create New Account Add Account Settings Fill in all of the website information. And then scroll to the bottom of the screen. Get Tracking ID At the bottom of the screen get the tracking ID Accept Googles Terms of Service Set key_value in DB In the sync_config table of your new sites database, find the records for Google Analytics Username and Google Analytics Password. Make sure that the key_value property is set to default for both of these. Getting the Tracking Code For Virteom powered websites you DO NOT need

Category: Form Submissions

How to Check Your Form Submissions

By Olivia Justice
August 22, 2017 Category: Forms, Form Submissions

Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to