Welcome to the Virteom Knowledge Base & Support
Here we post how-to articles and give answers to some frequently asked questions.
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Need to know how to you upload a social share image on your RocketSite? It's easy! You can upload or change a social share image for every individual page on your website in no time!
Is your Virteom powered website utilizing the Masonry Photo Module? Adding new photos to your gallery is really simple and even allows you to upload multiple images at one time. The one real advantage of using the masonry module is so that you can display images in groupings or categories on a singular webpage. This allows you to separate images out into different galleries so like photos can appear together. For example:Say youre a landscaper and you have a webpage entitled Hardscapes. You may want to output multiple galleries on this single page to break out each type of hardscape youve done: walkways, patios, pergolas, steps, fire pits, etc. The masonry photo module allows you to accomplish this. You can set multiple categories, and multiple galleries in that one category - all to output on one single webpage. In this how-to article, we explain how to add a new category, add a new gallery, edit an existing category, edit an existing gallery (adding images to an existing gallery), and
Sometimes you don't want everypage on your website accessible to the general public. That's why we offer the ability to create private pages that are only accessible to a designated user.
How to Add, Edit and Delete Photos in the PhotoGrid Module Does your Virteom powered website have a photo gallery on it? Adding new photos to your gallery is really simple and even allows you to upload multiple images at one time. In this how-to article, we explain how to add new photos to the gallery, remove photos from a gallery, add captions and delete your photo gallery. Logging-In First things first, you must log-in to your Virteom powered website. You can do this by visiting your website and adding /virteom at the end. This will take you to the log-in screen for the site. Enter your email address in the email field Enter your password in the password field Click Login Navigate to the PhotoGrid Module Once youre logged-in you click Dashboard from the top gray editor menu. After clicking Dashboard use the left sidebar menu to navigate over to Modules. The module that handles gallery images is called PhotoGrid. Find PhotoGrid in the menu and click it. Now that you
Virteom shares our tech knowledge with you on how to never miss an email again by whitelisting email senders that you trust!
Plugin updates are the major drawback to running your own CMS via WordPress instead of using a managed service like Virteom for your CMS. At Virteom, we use our own custom built CMS called RocketSites.
So , what do you do if you need to update the footer on your RocketSite? Have no fear! With RocketSites, it's really easy to go in and make edits to the footer of your website all on your own.
Want to change the order in which your navigation items appear? Want to remove or add a menu item? No worries, this is all possible within Virteom CMS. Rearranging menu items in virteom cms To start rearranging the order, your menu-items appear login to the back-end of your website. Login to the back-end of your website by visiting (yourdomain.com)/virteom Enter Email Enter Password Click Login Once you log in, click on Site Pages or Navigation from the menu. Once you arrive at your Navigation, youll notice the pages of your website have a distinct hierarchy. The pages on your site show in a tree layout - meaning the topmost item is the main menu item, and the pages that appear below it (indented) are children of the menu items. This, in turn, is used to determine how the navigation on your website will appear. For example, if you have a menu on your website that looks like this: the corresponding navigation in Virteom would look like this: In this example, Services is
Do you have a product that you do not currently wish to offer your clients in your Virteom shopping cart? We can help! Follow along with this how-to guide to start enabling or disabling products.
In this how-to article, we'll go over how to link to external web pages in your navigation and how to link to documents.
Web devs throw around responsive website to say that your website will look good on any device or screen. But what if you spot noticeable differences when your looking at it in IE vs. Chrome?
If you need to change your password in Virteom CMS (or Rocketsites 1.0) follow the directions outlined below: Log-in with your current credentials Visit your website/virteom to log-in to the back-end of your website and enter your current credentials: Navigate to Member Management After you log-in: Rocket Sites 1.0 -- Choose Dashboard from the top navigation Virteom CMS -- Choose Manager from the top navigation From the left-hand menu Choose Members Find Your Name / Account Once you are on the members page, search for your name (or locate it on the page) and click Edit Change your Password Now that you are on your member page: 1. Update your password by typing a new password in the Password box 2. Click Save Your Password is now updated! If you need any further assistance, please send a request in to our help desk!
In Virteom CMS you are unable to change the URL of a page. Why? Because you're SEO is at risk. In this how-to guide we explain how to add redirects to your website.
With Virteom, website administrators can choose which members have access to certain areas on the site. For example, you would want your blogger to have access to create and edit blog pages. You can make different levels of users, from customers and staff, to full admins. Lets get started. After logging in as an admin, select Dashboard (or Manager) from the top bar. Then, on the left hand side, select Members. This will bring up a screen showing all of the members who are registered to your site. You can also search for a members name using the Search field. Click on Edit next to a members name. Here is the user access part of the next screen. You can edit contact information, change a users password, and update user access from this area. Editing Access and Permissions Box 1 is a list of all of the administration features a user has access to. In this example, this user has access to all features. Explore the list on your site and determine how you wish to set up access. Box 2 is
Your appearance on search engines is effected by things that are managed behind the scenes. Your meta tags, meta descriptions and browser titles are all easy to edit in Virteom's CMS!
This how to guide gives you everything you need to know to add button styles like the ones that are already on your site...
Worried you may have missed a lead? Checking who has submitted a form on your website is easy with form submissions. Form submissions allow you to see who has submitted a response to any form on your website in one Excel file. Keep reading to learn how to access your form submissions in Virteom CMS. Login to the CMS Click on Manager Click on Forms on the left-hand side Click on Submissions on the left-hand side underneath forms Choose What Form Youd like to see Submissions From the dropdown menu select the form you would like to see submissions for. The dropdown menu goes by thename of the form. Export Submission(s) to Excel Now that you are on the form youd like to see submission for, click the Click to ExportxxSubmission(s) To Excel Check that you did not miss a lead! The file will export as an Excel Spreadsheet. You can view all of your form submissions that have come through on the specific form you chose on this spreadsheet. If youd like to
Do you have a marketing video youd like to add to your Virteom powered website? No worries, its a breeze to add new videos to any content region on your website. Thishow-toguide takes you through how to add a YouTube or Vimeo video to your Virteom Powered website. Keep reading to learn how to embed a video on your website: how to embed a video on rocketsites Login To Your Site To make edits to your websites, youll need to log-in first: Login to the back-end of your website by visiting (your URL.com)/virteom Enter your username Enter your password Click Login Navigate to the page youd like to embed a video on Once you log in, click on Site Pages or Navigation from the menu. Navigate to the page you would like to embed a Youtube or Vimeo video to. (Via Site Pages in the top toolbar or through your navigation) Click Editor from the top of yourtoolbar Click the content area in which you would like to add the YouTube video to. After clicking into the content region youd like
Is your website powered by Virteom CMS? Do your images look good on your laptop but not on your 4k monitor? Are your pictures a good size on desktop but become oversized or deformed on a mobile device? More than likely youre using pixels to set the dimensions of your photos, but is that the best way? This article will explain how you should be sizing the images on your Virteom powered website so that they look good across all devices. As you make edits and additions to the pages of your website you find yourself adding images to support your content. Typically, the size of your image is too large for your page and with the popup picture below you set dimensions of your image using pixels: Setting your images dimensions using pixels is what makes your image stretch on your cell phone or from one screen to another. You dont want to use pixels to set the dimensions of your images. For example: Here we have a picture of a tablet: Once we add it into the image uploader we see the width